Frequently Asked Questions

When we have collected 100% of the stay:

• At least 7 days before arrival, the establishment will charge 100% of the stay
  
  
• For reservations between July 15th and August 25th, the establishment will charge 100% of the stay at least 30 days before entry.

To speed up your arrival, we ask that you complete the online pre-check-in. It is essential that each guest on the booking completes it.

Access here:

https://go.sihot.cloud/0938/SIHOTGO/login

As a user, enter your booking number (please note that it may be different from the locator of the platform where you booked, for example Booking or Airbnb).

⚠️Very important if you arrive after 8:00 PM: in that case, all guests must have completed the pre-check-in before arrival, as it is an essential requirement to be able to provide you with the access codes to the apartment.

If you have booked through our website, in the upper left part of the web you will find the menu with the section "My Booking" where, introducing your email and the booking number, you can confirm that everything is ready for your stay.

Prices are set per apartment and are calculated based on the number of guests (adults and children, including those under 3 years old). The number of guests in an apartment must not exceed the number indicated in the listing (see rate).

Children under 3 years old can stay for free, but they must be indicated on the booking as occupants of the apartment.

We provide cots and high chairs free of charge, upon request and subject to availability (the cot includes sheets). We recommend requesting them in advance.

• At least 7 days before arrival, the property will charge 100% of the stay.
• For reservations between July 15th and August 25th, the establishment will charge 100% of the stay at least 30 days before entry.

No. It is a form of payment as valid as the transfer. However, to stay in our apartments, you must always provide a valid credit card to formalize the deposit.

On the website of each property you will find the address and a Google Maps icon. Click on the icon to open the map and check your location to see the best route to the hotel.

Cancellation policy:
• If you cancel or modify up to 7 days before entry, no charges will be generated.
• If you cancel or modify up to 3 days before entry, 50% of the total reservation will be lost.
• If you cancel or modify 2 days before entry, the client will lose 100% of the total reservation.

Reservations between July 15th and August 25th:
• 30 days before entry, if you cancel or modify, no charges will be generated.
• From 29 days before entry, when modifying or canceling the client will lose 100% of the total reservation.

In addition to the accommodation price, we offer the following optional services:

• Parking: €15/day
• Extra cleaning: €40
• Additional linen change: €15
• Pet (dog): €40 per dog per stay
• Late check-out until 4:00 PM: €40 (subject to availability)

If you need any of these services, contact us and we will be happy to help you organize it.

Yes, we have a physical reception.

Address: Plaza de la Señoría, 2

Hours: Every day from 10:00 to 14:00 and from 16:00 to 20:00

Outside of these hours, you can contact us and we will tell you how to proceed.

During reception hours (10:00 AM to 2:00 PM and 4:00 PM to 8:00 PM), keys are handed over at reception, at Plaza de la Señoría, 2.

For arrivals after 8:00 PM, it is possible to arrange self-access, provided that:

•  All guests have completed the pre-check-in
•  The stay is fully paid

No, autonomous access outside of reception hours has no cost.

However, in order to receive the access codes and instructions, it is essential that:

•  All guests have previously completed the pre-check-in
•  The stay is fully paid

Check-out must be done before 11:00 AM.

If you need more time, we offer late check-out until 4:00 PM for €40/apartment, subject to availability.

• Can be requested in advance
• Confirmation is provided close to the departure date, depending on availability
• Payment is made once confirmed

• If you check out during reception hours (10:00-14:00 and 16:00-20:00): hand in the keys at reception, Plaza de la Señoría, 2.
• If reception is closed: deposit the keys in the metal mailbox located at the reception entrance.

⚠️ Do not forget to also return the pool badge together with the keys.

Yes, you can leave your luggage for free at reception, both before check-in and after check-out.

This service is only available during reception hours: 10:00-14:00 and 16:00-20:00.

You do not need to do a deep clean. Before leaving, we simply ask you to:

•  Take out the trash
•  Wash the dishes, utensils, and kitchenware you have used
•  Leave the apartment in reasonable condition

 If extraordinary cleaning is required beyond a normal checkout, a charge of €40 will be applied.

At reception we will be happy to assist you.

Yes, we have private underground parking available for €15/day, subject to availability.

 Please note:

• Maximum height: 1.80 m
• Some maneuvering areas are narrow

If your vehicle is large, please provide the make and model so we can advise you before confirming the parking reservation.

No, the cot is completely free of charge, upon request and subject to availability. It is provided with sheets included.

We recommend requesting it in advance to guarantee its availability.

Guests have free access to a private pool with which Sea You has an agreement, located about 300 m from reception.

1 badge per apartment is provided along with the keys, which must be returned at check-out.

Usual hours:

• Monday to Friday: 11:00-19:00
• Saturday and Sunday: 10:00-20:00

Usual season: from late June to mid-September. From the second weekend of September to the end of October, it may only be open on weekends, depending on the weather.

⚠️ In case of rain, the pool may remain closed.

For stays longer than 7 days, we automatically include a change of sheets and towels every 7 days, starting on day 7.

Housekeeping will provide you with clean linens and collect the used ones. This service does not include making the beds.

If you wish for an additional complete cleaning, there is a cost of €40.

The apartments are fully equipped with sets of two towels per person. The beds are prepared with sheets, blankets and bedspreads. Every 7 days from check-in, our team of chambermaids will provide you with a clean set of towels and sheets per client.

Yes, all apartments have a hairdryer.

Please consult the list in the description of each apartment. You will find in the Directory of each apartment the complete inventory of the objects with which it is equipped.

We offer a complimentary initial supply that includes:

•  Toilet paper
•  Hand soap and hand gel
•  Sponge and scouring pad
•  Dishwashing soap
•  Floor cleaner
•  Trash bags

This supply is initial and does not imply unlimited replenishment during your stay.

 Standard apartments do not include food, drinks, or basic kitchen items (oil, salt, etc.).

Premium apartments include an initial supply of Nespresso capsules (not replenished).

The apartment is delivered equipped with bed linen and bath towels.

In the kitchen there is complete kitchenware available for the number of people staying. You will find in the Directory of each apartment the complete inventory of the objects with which it is equipped.

Yes, the three buildings are on the beachfront and each apartment has a terrace with direct views of the sea.

Yes. The apartments have free high-speed Wi-Fi, so you can enjoy your favorite series, work remotely, etc. In addition, there is also at reception.

Yes, they have soap/amenities available in the bathroom, not including toilet paper. You will receive a courtesy roll upon arrival. The Premium apartments have soap gel in the bathrooms and toilet paper

We kindly ask you to notify Reception as soon as possible to replace and / or repair it and assess its cost. You will find in the Directory of each apartment the complete inventory of the objects with which it is equipped. If after your departure any lack or damage not indicated is observed, your charge will be made against the deposit made.

Yes, pets are allowed.

Supplement: €40 per pet per stay (includes food and water bowls)

There is no specific weight or size limit, but we request:

• Respect for cohabitation with other guests
• Do not allow them to relieve themselves inside the building or in common areas

If extraordinary cleaning is necessary due to the pet, an additional supplement of €40 will be applied.

Check-in is from 4:00 PM.

If you expect to arrive earlier, please let us know in advance:

•  If the apartment is already prepared, early check-in is free, subject to availability
•  If it is not ready yet, you can leave your luggage free of charge at reception during opening hours

Yes, all apartments have their own washing machine, except for the Premium Penthouse, which has a washing machine for common use.

Ground-floor 2-bedroom apartment

2-bedroom apartment

CV-VUT0029137-V VT-29137-V 

CV-VUT0029138-V VT-29138-V 

CV-VUT0029139-V VT-29139-V 

CV-VUT0029140-V VT-29140-V 

CV-VUT0029140-V VT-29141-V 

CV-VUT0029142-V VT-29142-V 

CV-VUT0029143-V VT-29143-V 

CV-VUT0028770-V VT-28770-V 

CV-VUT0028771-V VT-28771-V 

CV-VUT0028772-V VT-28772-V 

CV-VUT0028773-V VT-28773-V

4-Bedroom Duplex Apartment

• CV-VUT0029130-V VT-29130-V

• CV-VUT0029131-V VT-29131-V

• CV-VUT0028778-V VT-28778-V

• CV-VUT0028779-V VT-28779-V

3-Bedroom Duplex Apartment

• CV-VUT0029135-V VT-29135-V

• CV-VUT0028755-V VT-28755-V

2-Bedroom Premium Apartment

• CV-VUT0028774-V VT-28774-V

• CV-VUT0028750-V VT-28775-V

• CV-VUT0028776-V VT-28776-V

• CV-VUT0028777-V VT-28777-V

• CV-VUT0028485-V VT-28479-V

• CV-VUT0028480-V VT-28480-V

• CV-VUT0028481-V VT-28481-V

• CV-VUT0028482-V VT-28482-V

• CV-VUT0028483-V VT-28483-V

• CV-VUT0028495-V VT-28495-V

3-Bedroom Premium Apartment

• CV-VUT0028765-V VT-28765-V

• CV-VUT0028766-V VT-28766-V

• CV-VUT0028767-V VT-28767-V

• CV-VUT0028750-V VT-28750-V

• CV-VUT0028751-V VT-28751-V

• CV-VUT0028752-V VT-28752-V

• CV-VUT0028753-V VT-28753-V

• CV-VUT0028754-V VT-28754-V

• CV-VUT0028485-V VT-28485-V

• CV-VUT0028485-V VT-28486-V

• CV-VUT0028487-V VT-28487-V

• CV-VUT0028487-V VT-28488-V

• CV-VUT0028489-V VT-28489-V

• CV-VUT0028490-V VT-28490-V

• CV-VUT0028491-V VT-28491-V

• CV-VUT0028492-V VT-28492-V

• CV-VUT0028493-V VT-28493-V

• CV-VUT0028494-V VT-28494-V

• CV-VUT0028476-V VT-28476-V

• CV-VUT0028477-V VT-28477-V

Late check-out service available until 4:00 p.m., subject to availability. The supplement is €40 per apartment. You can book it in advance when making your reservation on our website, or check availability and request it during your stay.